1) Information on the Collection of Personal Data and Contact Details of the Controller
1.1 We are pleased that you are visiting our website and thank you for your interest. On
the following pages, we inform you about the handling of your personal data when using
our website. Personal data is all data with which you can be personally identified.
1.2 The controller in charge of data processing on this website, within the meaning of
the General Data Protection Regulation (GDPR), is Ketabak Bookstore UG
(haftungsbeschränkt), Mainzer Landstraße 178-190, 60327 Frankfurt am Main, Deutschland,
Tel.: +49 157 73524640, E-Mail: Hanan@ketabak.de. The controller in charge of the
processing of personal data is the natural or legal person who alone or jointly with
others determines the purposes and means of the processing of personal data.
1.3 This website uses SSL or TLS encryption for security reasons and to protect the
transmission of personal data and other confidential content (e.g. orders or inquiries
to the controller). You can recognize an encrypted connection by the character string
https:// and the lock symbol in your browser line.
2) Data Collection When You Visit Our Website
When using our website for information only, i.e. if you do not register or otherwise
provide us with information, we only collect data that your browser transmits to our
server (so-called "server log files"). When you visit our website, we collect the
following data that is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the moment of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
Data processing is carried out in accordance with Art. 6 (1) point f GDPR on the basis
of our legitimate interest in improving the stability and functionality of our website.
The data will not be passed on or used in any other way. However, we reserve the right
to check the server log files subsequently, if there are any concrete indications of
illegal use.
3) Contacting Us
When you contact us (e.g. via contact form or e-mail), personal data is collected. Which
data is collected in the case of a contact form can be seen from the respective contact
form. This data is stored and used exclusively for the purpose of responding to your
request or for establishing contact and for the associated technical administration. The
legal basis for processing data is our legitimate interest in responding to your request
in accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a
contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR. Your
data will be deleted after final processing of your enquiry; this is the case if it can
be inferred from the circumstances that the facts in question have been finally
clarified, provided there are no legal storage obligations to the contrary.
4) Processing of Data for the Purpose of Order Handling
Insofar as necessary for the processing of the contract for delivery and payment
purposes, the personal data collected by us will be passed on to the commissioned
transport company and the commissioned credit institution in accordance with Art. 6 (1)
lit. b GDPR.
If we owe you updates for goods with digital elements or for digital products on the
basis of a corresponding contract, we will process the contact data (name, address,
e-mail address) provided by you when placing the order in order to inform you personally
by suitable means of communication (e.g. by post or e-mail) about upcoming updates
within the legally stipulated period of time within the framework of our statutory duty
to inform pursuant to Art. 6 (1) lit. c GDPR. Your contact details will be used strictly
for the purpose of informing you about updates owed by us and will only be processed by
us for this purpose to the extent necessary for the respective information.
In order to process your order, we also work together with the following service
provider(s), who support us in whole or in part in the execution of concluded contracts.
Certain personal data is transmitted to these service providers in accordance with the
following information.
5) Rights of the Data Subject
5.1 The applicable data protection law grants you the following comprehensive rights of
data subjects (rights of information and intervention) vis-à-vis the data controller
with regard to the processing of your personal data:
- Right of access by the data subject pursuant to Art. 15 GDPR: You shall have the right
to receive the following information: The personal data processed by us; the purposes of
the processing; the categories of processed personal data; the recipients or categories
of recipients to whom the personal data have been or will be disclosed; the envisaged
period for which the personal data will be stored, or, if not possible, the criteria
used to determine that period; the existence of the right to request from the controller
rectification or erasure of personal data or restriction of processing personal data
concerning the data subject or to object to such processing; the right to lodge a
complaint with a supervisory authority; where the personal are not collected from the
data subject, any available information as to their source; the existence of automated
decision-making, including profiling and at least in those cases, meaningful information
about the logic involved, as well as the significance and envisaged consequences of such
processing for the data subject; the appropriate safeguards pursuant to Article 46 when
personal data is transferred to a third country.
- Right to rectification pursuant to Art. 16 GDPR: You have the right to obtain from the
controller without undue delay the rectification of inaccurate personal data concerning
you and/or the right to have incomplete personal data completed which are stored by us.
- Right to erasure (“right to be forgotten”) pursuant to Art. 17 GDPR: You have the
right to obtain from the controller the erasure of personal data concerning you if the
conditions of Art. 17 (2) GDPR are fulfilled. However, this right will not apply for
exercising the freedom of expression and information, for compliance with a legal
obligation, for reasons of public interest or for the establishment, exercise or defense
of legal claims.
- Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to
obtain from the controller restriction of processing your personal data for the
following reasons: As long as the accuracy of your personal data contested by you will
be verified. If you oppose the erasure of your personal data because of unlawful
processing and you request the restriction of their use instead. If you require the
personal data for the establishment, exercise or defense of legal claims, once we no
longer need those data for the purposes of the processing. If you have objected to
processing on grounds relating to your personal situation pending the verification
whether our legitimate grounds override your grounds.
- Right to be informed pursuant to Art. 19 GDPR: If you have asserted the right of
rectification, erasure or restriction of processing against the controller, he is
obliged to communicate to each recipient to whom the personal date has been disclosed
any rectification or erasure of personal data or restriction of processing, unless this
proves impossible or involves disproportionate effort. You have the right to be informed
about those recipients.
- Right to data portability pursuant to Art. 20 GDPR: You shall have the right to
receive the personal data concerning you, which you have provided to us, in a
structured, commonly used and machine-readable format or to require that those data be
transmitted to another controller, where technically feasible.
- Right to withdraw a given consent pursuant to Art. 7 (3) GDPR: You have the right to
withdraw your consent for the processing of personal data at any time with effect for
the future. In the event of withdrawal, we will immediately erase the data concerned,
unless further processing can be based on a legal basis for processing without consent.
The withdrawal of consent shall not affect the lawfulness of processing based on consent
before its withdrawal.
- Right to lodge a complaint pursuant to Art. 77 GDPR: Without prejudice to any other
administrative or judicial remedy, you have the right to lodge a complaint with a
supervisory authority, in particular in the Member State of your habitual residence,
place of work or place of the alleged infringement if you consider that the processing
of personal data relating to you infringes the GDPR.
5.2 RIGHT TO OBJECT
IF, WITHIN THE FRAMEWORK OF A CONSIDERATION OF INTERESTS, WE PROCESS YOUR PERSONAL DATA
ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO
OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON THE GROUNDS THAT ARISE FROM YOUR
PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED.
HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING REASONS
WORTHY OF PROTECTION FOR PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS
AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO
OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA WHICH ARE USED FOR DIRECT
MARKETING PURPOSES. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR
DIRECT ADVERTISING PURPOSES.
6) Duration of Storage of Personal Data
The duration of the storage of personal data is based on the respective legal basis, the
purpose of processing and - if relevant – on the respective legal retention period (e.g.
commercial and tax retention periods).
If personal data is processed on the basis of an express consent pursuant to Art. 6 (1)
point a GDPR, this data is stored until the data subject revokes his consent.
If there are legal storage periods for data that is processed within the framework of
legal or similar obligations on the basis of Art. 6 (1) point b GDPR, this data will be
routinely deleted after expiry of the storage periods if it is no longer necessary for
the fulfillment of the contract or the initiation of the contract and/or if we no longer
have a justified interest in further storage.
When processing personal data on the basis of Art. 6 (1) point f GDPR, this data is
stored until the data subject exercises his right of objection in accordance with Art.
21 (1) GDPR, unless we can provide compelling grounds for processing worthy of
protection which outweigh the interests, rights and freedoms of the data subject, or the
processing serves to assert, exercise or defend legal claims.
If personal data is processed for the purpose of direct marketing on the basis of Art. 6
(1) point f GDPR, this data is stored until the data subject exercises his right of
objection pursuant to Art. 21 (2) GDPR.
Unless otherwise stated in the information contained in this declaration on specific
processing situations, stored personal data will be deleted if it is no longer necessary
for the purposes for which it was collected or otherwise processed.
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